Frequently Asked Questions

Everything you need to know about TruGlo, Inc - Sports products and services

What is the standard shipping timeframe for sports equipment?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location, while expedited options are available at checkout.

Do you offer a warranty on your performance gear?

Yes, TruGlo, Inc - Sports offers a limited 1-year warranty on all manufacturing defects. This ensures our athletes receive only the highest quality gear for their training and competition.

What is your return policy for unused items?

We offer a 30-day hassle-free return policy. Items must be in their original packaging, unused, and with all tags attached to be eligible for a full refund.

How do I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing those figures to our chart to ensure the best fit for your athletic performance.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Do you provide bulk discounts for sports teams or clubs?

Absolutely. TruGlo, Inc - Sports supports local teams and organizations. Please contact our corporate sales team via the 'Bulk Orders' link at the bottom of our page for custom quotes and team pricing.