Returns & Exchanges

At TruGlo, Inc - Sports, we stand behind the quality of our gear and offer a 30-day return window for items in original, unused condition. If your equipment doesn't meet your performance expectations, we are committed to making it right with a seamless refund or exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once approved, download and print your prepaid return shipping label provided via email and securely package your sports gear.

• 3.
  Ship the Package

  Drop off your package at any authorized carrier location; ensure all original tags and packaging are included to avoid processing delays.

• 4.
  Receive Refund or Credit

  After our warehouse team inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.